1️⃣ The legal context (what the law requires of us)

As a guesthouse registered with CADASTUR, we are legally required to register every guest who stays with us. This obligation derives from several legal texts:

Legal text	What it requires
Law nº 11.771/2008 (General Tourism Law)	Lodging establishments are required to register all guests, keep this data up to date, and make it available to public authorities whenever requested.
Decree nº 7.381/2010	The lodging contract is represented by the guest's completion and signature, upon entering the establishment, of the National Guest Registration Form (FNRH) in accordance with the official model (Annex I). Penalties were also regulated in 2010 through this same decree, which is in full force.
MTur Ordinance nº 28/2025	Sets new guidelines for check-in, check-out, cleaning and digital guest registration.
MTur Ordinance nº 41/2025	Established the FNRH in digital format.
MTur Ordinance nº 4/2026	Extended the implementation deadline, with an adaptation period until April 20, 2026.
LGPD (General Data Protection Law)	Governs the processing of all guest personal data.

2️⃣ What concretely changes for us

👉 Paper forms are no longer compliant. Establishments still using physical forms are in breach of the regulations in force.

The new digital National Guest Registration Form (FNRH Digital) has become mandatory in all lodging establishments in the country. The tool, developed by the Ministry of Tourism in partnership with the Federal Data Processing Service (SERPRO), definitively replaces the paper model and modernizes the check-in process in hotels, guesthouses, resorts and hostels.

⚠️ Important: the FNRH Digital must be adopted by all lodging establishments in Brazil, including hotels, guesthouses, hostels, resorts, flats and similar. There is no distinction between a large resort and a small guesthouse.

3️⃣ The risk if we fail to comply

Per the Ministry of Tourism's determination, all establishments registered with CADASTUR that fail to implement the FNRH Digital are subject to administrative proceedings and penalties. Sanctions can range from formal warnings to fines, depending on the severity and recurrence of the infraction.

In addition, non-compliant establishments may have their data submission blocked, and failure to adapt may generate administrative proceedings — which directly impacts our operation.

4️⃣ Our pragmatic strategy (the "vital minimum")

The complete FNRH is theoretically mandatory in its entirety, but to avoid driving away a guest tired from travel while still remaining legally protected, here are the 4 non-negotiable pieces of information we must keep:

💡 What we can "trim down" (at our own risk)

Many small guesthouses skip: full address (often just City + Country), profession, origin / next destination, means of transport.

5️⃣ ⚠️ The absolute exception: MINORS

6️⃣ ✅ What I propose as next steps

No need to do everything today, but soon we will need to:

1. Stop using paper forms and migrate to the digital system.
2. Activate the FNRH Digital linked to our CADASTUR account via gov.br. For lodging establishments, an active CADASTUR account and a gov.br account are required. Each guest will have an individual form linked to their stay.
3. Implement a digital Pre Check-in: a link sent by email or WhatsApp a few days before arrival. The guest fills everything out comfortably on their phone. Upon arrival → simple visual ID validation + signature. The main advantage is allowing travelers to complete the pre check-in digitally even before arriving on site, avoiding queues and saving precious time.
4. Renew CADASTUR every year before March 31, otherwise the registration is suspended.